|
KMID : 0385920240350010016
|
|
Journal of the Korean Society of Emergency Medicine
2024 Volume.35 No. 1 p.16 ~ p.22
|
|
|
Effect of a new handover system for 119 transfer patients in a single emergency medical center
|
|
Kim Yong-Joon
Song Kyoung-Jun
Kim Tae-Han
Lee Gyung-Won Stephen
Shin Jong-Hwan
Jung Jin-Hee
Park Chang-Je
Jang Seung-Yeun
|
|
|
Abstract
|
|
|
Objective: This study evaluated the efficacy and effectiveness of a new patient handover system developed for better handover in a metropolitan emergency department (ED).
Methods: A retrospective observational study was designed to evaluate the appropriateness and satisfaction level of the new ED handover system. The participants were pre-hospital emergency medical service (EMS) providers with patient transport experience before and after the pilot of the new handover system.
Results: A questionnaire was completed by 37 pre-hospital EMS providers who transported patients to the emergency department. Based on the results, pre-hospital EMS providers felt an increased level of kindness from the ED healthcare professionals during patient handover (P<0.001), from 3.19±1.05 points before the introduction of the system to 3.97± 0.96 points after its introduction, and the activeness of ED healthcare professionals also increased, from 3.35±1.03 to 4.14±0.86 points (P<0.001). The sufficiency of contents of patient handover information to explain a patient’s condition increased from 3.59±0.76 to 4.08±0.72 points (P<0.003). The score for overall satisfaction felt by the EMS providers during patient handover increased from 3.46±0.96 to 3.76±0.86 points, which was not statistically significant (P=0.020).
Conclusion: Our findings suggest that the introduction of a new patient handover system between EMS providers and the ED staff is effective for both pre-hospital EMS providers and ED staff.
|
|
|
KEYWORD
|
|
|
Emergency medical services, Patient handoff, Patient handover, Effectiveness
|
|
|
FullTexts / Linksout information
|
|
|
|
|
|
Listed journal information
|
|
|
|